Our Team

Necktie, Daryl Russo

Daryl Russo


Daryl comes to IPiFony with 25 years of business development and leadership experience. After graduating from Northern Arizona University, he co-founded a golf ball manufacturing company (Global Golf Holdings) in 1992. Daryl took the company public in 1995, and in 1999 began a new career in the building products industry—first as a GSM with Elkay Manufacturing, followed by 10 years with Wellborn Cabinet, Inc.

Daryl later entered the tech industry as VP of Sales for Atlas RFID Solutions, a software developer selling RFID based job-site materials management solutions to the industrial construction space.

Matthew Hardeman

Lead System Architect (Co-Founder)

Matthew Hardeman is an IPiFony co-founder and the original architect of the IPiFony Platform. With over 19 years of experience in professional software development, Matt continues to shape the direction of IPiFony’s software development efforts.

Matt’s interest in telephony began in his teens, when he accidentally became administrator of a PBX.

Some of your favorite features in the system are Matt’s fault. A number of your favorite bugs are, too.

Paul Smith

Software Developer (Co-Founder)

Paul Smith is an IPiFony co-founder and has more than 19 years of experience in the tech industry.

Prior to joining IPiFony, Paul held a senior position at PaperSoft (which provides software for a segment of the paper industry) as development manager.

Paul’s contributions to the software development effort at IPiFony have resulted in accelerated deployment of new features and added polish and refinement to existing system functionality.

Greg Brazda

Senior Support Technician

A skilled network engineer, Greg joined IPiFony during his final year of college, having excelled at both practical and theoretical applications of computer science.

Now, five years later, he manages the support team. Daily software support, network consultation, and product implementation are among his many responsibilities. If you call IPiFony support, you will likely hear his voice.

Dusty Wade

Lead VoIP Network Engineer

Dusty has been involved in the communications and IT industries for nearly 14 years. He began his career with a national broadband services provider that was an early adopter of bundled voice, data, and video services. Eventually, he moved into a position as a contractor for the Department of Defense. He’s worked as a network engineer with major multi-national corporations, as well as small Alabama contractors.


Joel Landry

VOIP Network Engineer

With over 19 years of experience in information technology, Joel joined IPiFony after serving as the Network and Systems Administrator for the Alabama state government. Prior to working in government, he spent over a decade at a local private university maintaining the campus network as their administrator. His communications and technical experience began as a sailor, repairing avionics systems in the U.S. Navy.

Jacob Heard

VoIP Support Specialist

With over 16 years experience in network engineering and administration, Jacob brings expertise from every facet of IT, from 8 years of military service as an Information Systems Technician for the US Navy to Director of IT for a local Alabama county.

Jacob’s extensive resume includes IT positions within healthcare, manufacturing, and telephony. Jacob is a vital asset to IPiFony and a valued member of the technical support team.

Devona Zales

Administrative Assistant

Devona has over 20 years of Accounting and Administrative experience.  She has expertise in bookkeeping, office management, and customer service.  She makes sure the office runs efficiently and financial objectives are met.  She handles accounts receivable, accounts payable, data entry, human resources, and payroll.  If you have a question, she will be happy to help!