At IPiFony, we understand the critical nature of telecommunications. Your customers demand quality and reliability; mediocre voice services simply are not tolerated. We're dedicated to exceeding your customers' expectations. That's why we work with our clients to establish a relationship that encourages open communication and facilitates prompt resolutions.
Whereas our competitors charge additional fees for support, continual service and technical assistance are complimentary, standard provisions of the IPiFony Platform. Our clients receive unlimited technical support, network engineering consultations (to assist ISPs in optimizing their networks for voice), and sales advice (to help design and market just about anything your customers could want in a telephony solution).
All IPiFony clients may access a 24-hour emergency assistance hotline, as well as an online service request system. In order to guarantee service integrity, technical support telephone numbers are unlisted. If you are a current IPiFony client and require this information, please contact your account executive.
Click here to access the service request system.
Click here to access the wiki.